TERMS AND CONDITIONS 2019
Any booking of a trial or wedding is in agree-ance to the terms and conditions set out herewith.
Confirmation of a date’s availability does not mean a date is secured. A date is secured only with a £50 deposit.
The trial and wedding day monies plus any associated travel must be paid in cash at the beginning of the appointment. A bank transfer is not available on the day at the trial or wedding day, it can be paid by bank transfer at least 3 days before the date.
Your satisfaction and happiness is always important so I will always check you are happy before leaving an appointment. Once I know that you’re happy, I will leave. With this in mind, no appointments can be refunded.
No travel is charged within 10 miles, travel to other areas are 40p per mile, both ways.
Parking and toll charges will be payable in addition if applicable for the trial and wedding day services. This will be confirmed before on receipt of addresses.
Once a deposit has been paid, services may not be decreased. Other services can however be added if time allows, please advise as soon as possible.
Your photographer is welcome to take pictures of me as I work and will even assist with ‘staged’ shots during styling. However, it is requested that these images are sent to me along with any other images to be used to help other brides on the website. Photographers are always credited when images are used.
It is recommended you book in a trial as soon as possible once a deposit has been paid as the booking diary gets very full, very quickly. Trials take place in Uckfield TN22 1AE, a £25 deposit is required to secure the trial date. A trial is recommended but not essential.
Booking a trial does not mean a date is secured. If another enquiry comes in for the same date before your trial, I will contact you first to see whether you would like to pay a deposit. If no deposit is paid, the date is still available to another party. Trials are stand alone appointments with no obligation to book.
Trials are a 2 hour appointment for hair and makeup for the bride and a 1 hour appointment for hair or makeup for the bride. If you would like more time, you must request this in advance as a room is booked for that time.
Wedding day services may have a minimum fee of £250.
Please ensure that all people on the wedding day have clean and dry hair, washed on the wedding day morning unless previously agreed/discussed. Failure to do so may result in not being able to provide a service. In this case, full payment will still be required.
I will provide you with a timeline for the wedding day and ensure my arrival allows for extra time. In some very rare cases, due to circumstances out of my control, I may be delayed or late due to traffic etc. I will do my best to keep you informed, if it is safe to do so bearing in mind I will be driving to get to you as soon as possible. I am not liable for any consequences as a result of this.
If you wish to completely cancel your trial or wedding day booking at any time and have paid a deposit, no refund will be available.
If you wish to cancel a wedding day booking within 60 days of the wedding date, 50% of the final wedding day balance will be payable.
If you wish to cancel a wedding day booking within 30 days of the wedding date, the full final wedding day balance will be payable.
If I need to cancel your booking in the rare occasion due to circumstances out of my control, I will refund your deposit.
In an extremely rare cases, due to circumstances out of my control such as personal illness or injury that prevents me doing your wedding day booking, I will try my hardest to find another available stylist of similar skill. However, this is not guaranteed. In this case, the deposit and any monies paid for the wedding day services would be refunded to you within 7 working days via bank transfer. I am not liable for any consequences as a result of this.
In the case of any cancellation from either party, trials are not refundable under any circumstances.